We are not liable for orders delivered to the wrong address if the wrong address is entered. If orders are returned due to an incorrect address, you will be charged for re-shipping.

Please contact us as soon as you realize you entered your shipping address incorrectly. We will do everything possible to accommodate your request and change the address. 

If the tracking information provided by the USPS shipping method indicates that your package was delivered but you have yet to receive it (lost/stolen). You must file a complaint with the United States Postal Service. You can file a claim by clicking here. https://www.usps.com/help/missing-mail.htm or https://claims.route.com/